online Purchases

returns & exchanges

We will gladly exchange or refund (in original tender) regular-priced, new merchandise within 14 days of shipping date by return mail or in-store at March First. After this time, an exchange or merchandise credit will be issued for a period of up to 30 days from shipping date.

Sale and discounted items can be exchanged or returned for merchandise credit by return mail or in-store at March First.
Merchandise must not be worn or damaged. All original tags must be attached and accompanied by a valid receipt.
All jewelry and accessories are final sale.
Unfortunately, no exchanges or returns will be accepted on these items.
Gift Cards may not be redeemed for cash or refunded. All returned items that were purchased using a Gift Card will be refunded as merchandise credit.

return instructions

Your refund will be credited back to the original form of payment with shipping fees deducted.
All refunds will be processed within 7 to 10 business days upon receipt of your return package.

If you choose to mail your return, please replace the item in the original packaging in which you received your items in, along with the original receipt.
Use the original box you were shipped to ship your return items in.
Ship your return package via Canada Post, or by original courier to:  March First Footwear 18336 Lessard Road NW, Edmonton, AB T6M 2W8.
When your refund is complete, we will email you and let you know. The original postage fee (plus applicable taxes ) will be deducted from your refund.

 

in-store Purchases

returns & exchanges

We will exchange or merchandise credit regular-priced, new merchandise within 7 days of purchase.
Merchandise must not be worn or damaged. All original tags must be attached and accompanied by a valid receipt.
All sale and discounted items are final sale. Unfortunately, no exchanges or returns will be accepted on these items.
Gift Cards may not be redeemed for cash or refunded. All returned items that were purchased using a Gift Card will be refunded as merchandise credit .

return instructions

Should you prefer to return your online purchase in-store, come see us! Your refund will be credited back to the original form of payment.